Privacy Policy

This Privacy Policy is an integral part of the Legal Notice of the Portal.


In compliance with the provisions of current legislation on data protection, NUBA EXPEDICIONES S.L. (hereinafter NUBA), informs you that the personal data of the User, obtained or collected through the sites and (hereinafter the Portal), will be processed by NUBA for the fulfillment, among others, of the following purposes:

  • To enable the provision of the services offered on the Portal.
  • Manage the registration of Users.
  • Manage the contracting process of our services (including the payment of media by telematic means).
  • Respond to requests for consultation, information and/or complaints/complaints.
  • To inform Users about news and other matters of interest.

Whenever an e-mail address, cell phone or other means of electronic communication is requested and provided by the User, the User expressly accepts and authorizes that such means be used preferably as a communication channel, as a channel to fulfill all or some of the purposes previously informed as well as a channel through which to inform the User of any other relevant changes that occur in the Portal.

Users guarantee that their personal data provided are true, accurate, complete and updated, as Users shall be solely responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation.


NUBA uses its own and third party cookies (technical and customization cookies) that (i) uniquely identify Users during a session in order to display private and/or personalized information to them, and (ii) allow them to navigate through all areas or sections of the Portal and make use of all its functionalities. These cookies are necessary for the operation of the Portal.

NUBA also uses third-party analytical cookies that allow it to measure the audience and traffic parameters, monitor the progress and number of entries, as well as the most relevant operations of the Users on the Portal.

Cookies are files sent to the browser, through a web server, in order to record the activities of Users during their browsing time. The User may refuse the installation of cookies by activating the appropriate controls in your browser, the option to reject the acceptance of cookies. The User must take into account that if he/she selects this option, he/she may not be able to access certain areas or sections of the Portal.

Please refer to your browser’s instructions and manuals for more information.


The User has recognized the rights of access, rectification, cancellation and opposition (A.R.C.O) which may be exercised by sending a letter, and photocopy of ID, with the subject “Ref. Privacy” to the address: Nuba Expediciones S.L., C/ Serrano, 96, C.P.: 28006, Madrid.



1. Who is the Data Controller of your data?

The responsible for the processing of data relating to the different processes with respect to the management of our users, customers or suppliers is GRUPO NUBA, with registered office at C/Serrano 96. 28006 Madrid and CIF B83850859.

For the purposes of our data protection policy, the contact telephone number is 917454745 and the contact email address is

What kind of data do we have about you and how did we obtain it?

The categories of personal data that GRUPO NUBA treats about its customers and suppliers are:

  • Identification data
  • Postal or e-mail addresses
  • Commercial information

Under no circumstances do we process specially protected data.

We have obtained all of the above-mentioned data either directly from you by sending a contact form or by submitting a commercial offer, contractual proposal, etc. or from your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It is your or your company’s obligation to provide us with the updated data in case of modification.

2. For what purpose do we process your data?

In GRUPO NUBA we process the data provided by the persons concerned in order to manage various activities arising from specific procedures carried out in the field of sales, after sales service, supplier management, quality of services, etc.. In this way, we will use your data to carry out some of the following actions:

a) Sending the information requested through the contact form on our website or any other means of contact with our company,
b) To provide both potential customers and our customers with offers of products and services of interest to them,
c) To carry out the administrative, fiscal and accounting management of our clients and/or suppliers as well as of the products and services contracted,
d) To carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.

We will not create business profiles based on the information provided and therefore we will not make automated decisions about you based on a business profile.

3. How long will we keep your data?

Personal data relating to individuals linked to potential customers, customers and suppliers that GRUPO NUBA collects through the various contact forms and / or collection of information will be retained until their deletion is requested by the person concerned. The data provided by our customers and suppliers will be kept as long as the business relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.

In any case GRUPO NUBA will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and meet the requirements of applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all GRUPO NUBA systems.

4. What is the basis of legitimacy for the processing of your data?

According to the type of data processing, we summarize below the basis of legitimacy of such processing:

Accounting management: management of invoicing with customers and/or suppliers. Maintenance, development and control of the contractual relationship between the parties.
Tax management: application of withholdings, bonuses, etc. Maintenance, development and control of the contractual relationship between the parties; fulfillment of legal obligations.
Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. Maintenance, development and control of the contractual relationship between the parties.
Marketing: Commercial actions about our products or services directed to our customers or those who have requested information from us in the past, including conducting customer satisfaction surveys. Free and unequivocal consent of the person concerned (potential customers), we note that the withdrawal of this consent in no case may condition the execution of the contract between the parties; Legitimate interest of the company on the promotion and marketing of products or services similar to those obtained or requested by the persons concerned in the past.

As for the basis of legitimacy referred you are obliged to provide personal data, in the event that you do not provide your personal data can not perform your contract, fulfill legal obligations or obligations arising from public authorities.

5. To whom will your data be communicated?

GRUPO NUBA will never share your personal data with any third party company that intends to use them in their direct marketing activities, unless you have expressly authorized us to do so.

Please note that we may provide your personal data to government agencies and competent authorities in those cases where GRUPO NUBA receives a legal requirement by such authorities or in cases where acting in good faith, we believe that such action is reasonably necessary to comply with legal process; to answer any claim or legal demand; or to protect the rights of GRUPO NUBA or its customers and the general public.

All our companies are located in Spain.

6. What are your rights as an affected or interested party?

Any person has the right to obtain confirmation as to whether or not GRUPO NUBA is processing personal data concerning him/her.

In particular, the persons concerned may request the right of access to their personal data, as well as to receive them in a common format and machine-readable if the processing is carried out by electronic means (right of portability).

Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. GRUPO NUBA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

We also inform you that you have the right to withdraw your consents given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Likewise, the User is informed that at any time he/she may exercise the aforementioned rights by writing to us using the contact details that appear in Section 1, ‘Data Controller’ of this Data Protection and Privacy Policy of GRUPO NUBA, attaching a copy of his/her National Identity Card. You also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Data Protection Agency: C/ Jorge Juan, 6. 28001 – Madrid. Tel. 901100099 / 912663517

7. Data protection of the users of the website

In accordance with the current Regulation (EU) 2016/679, GRUPO NUBA informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by GRUPO NUBA. Such processing of your data will be based on your consent. By clicking the “SEND” button, the User consents to the processing of their data by GRUPO NUBA.

We also inform you that unless legally required or express consent on your part GRUPO NUBA will not transfer your data to third parties. (In case of transfer, please inform which data will be transferred and to whom).

Likewise, the User is informed that at any time may exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, by notifying GRUPO NUBA, C/Serrano 96. 28006 Madrid , e-mail:

On the other hand, in accordance with the provisions of Law 34/2002 of July 11, Services Information Society and Electronic Commerce, GRUPO NUBA agrees not to send advertising via email without first obtaining the express permission of the recipient. The User may oppose the sending of advertising by checking the appropriate box.

8. Other information of interest about our privacy policy

8.1. Security Measures

GRUPO NUBA adopts the security levels required by the European and Spanish regulations in force on data protection taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity for your rights and freedoms as an individual.

8.2. Processing of children's data

For GRUPO NUBA is of great importance to protect the privacy of minors, by virtue thereof, only the data of their minor children in those cases where it is strictly necessary to comply with certain legal obligations (for example, application of withholdings on income tax, etc.).

In any case, such data collection will always be done with your express consent as parents or guardians.

8.3. Changes to our Data Protection and Privacy Policy

From time to time, GRUPO NUBA may make changes and corrections in this section of the Data Protection Policy for Employees. Please check this section regularly for any changes that may have occurred and how they may affect you.

8.4. Why is it necessary to accept this Data Protection and Privacy Policy?

This section of Data Protection Policy provides you in an easily accessible way all the information necessary for you to know the type of data that GRUPO NUBA keeps about their potential customers, customers and / or suppliers, the purposes pursued, the rights that data protection regulations recognize you as an affected person and how to exercise those rights. Therefore, by deliberately sending your personal data through our means of contact and/or by entering into a business relationship with our company, we consider that you acknowledge and agree to the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations allow us to do so.

In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of rendering the various services contemplated within the commercial contract entered into with the contracting party.

If you have any questions regarding this section of the Data Protection Policy for Potential Customers, Customers and Suppliers of GRUPO NUBA, please contact the company using the address provided in the first section ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.

9. Applicable Legislation

These Terms and Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.